When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
International: 10-20 business days
EDIT: during COVID19 period, time of shipping may be 1 week more longer.
How do I track my order
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [insert your support email here].
I received a wrong / damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at email@example.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
If you’re not 100% satisfied with the original artwork you received, you have up to 30 days (from the date of receipt) to return it for a full refund. It’s our policy. We covers shipping costs of your return (France only).
We don’t offer returns and exchanges on goodies and limited editions, but if there’s something wrong with your order, please let us know by contacting us at firstname.lastname@example.org !